Privacy policy
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1. General information on the collection of personal data
a) The protection of your privacy when using our websites is very important to us. Accordingly, we use your personal data in compliance with the legal regulations concerning data protection. Personal data are all data which refer to you, e. g. name address, e-mail address, user behaviour. In the following we will inform you on how we handle your personal data.
b) Responsible according to article 4 paragraph 7 EU General Data Protection Regulation- GDPR is: Lyreco Deutschland GmbH, Lyreco-Straße 4, 30890 Barsinghausen – e-mail: info@lyreco.de. You can contact our data protection officer at (datenschutz@lyreco.com) or at our postal address adding “the data protection officer“.
c) If you are under the age of 16, please obtain the approval of a parent/legal guardian before providing personal data to Lyreco Deutschland GmbH.
2. Collection of personal data when visiting our website
a) Basically, you can visit our website without informing us of who you are. As customary with practically all websites, the server hosted on (in the following called “webserver”) our website is on automatically collects information about you when you visit us on the internet. These data are technically necessary for us and ensure the stability and safety of the website.
The webserver automatically recognizes certain personal data such as your IP address, the date and time you visit our site, the website you visited previously, the browser you are using (e. g. Internet Explorer, Firefox, Safari), the operating system you are using (e. g. Windows, Linux, MAC OS) as well as the domain name and the address of your internet provider (e. g. 1&1, Telekom, Unitymedia). If our website uses cookies (as explained in the following), the webserver also saves this information (legal basis is art. 6 paragraph 1 p. 1f GDPR).
We regularly evaluate these server protocols anonymously for statistical purposes (Click Stream analyses) so as to be able to detect how our websites are being used. Based on these findings, we then optimize our internet presence. In addition, we can use this information in the case of system abuse in cooperation with your internet provider and/or authorities on site to detect the causer of this abuse.
b) In addition to the above-mentioned data, our cookies are saved on your computer when you use our website. Cookies are small text files that are saved on your hard disk assigned to the browser you use and by means of which the subject that places the cookie (in this case, us) gains certain information. Cookies cannot execute programs or transfer viruses to your computer. They help to make the internet offer overall more user-friendly and more efficient.
aa) This website uses the following types of cookies, whose extent and function are explained in the following:
– Transient cookies (see bb).
– Persistent cookies (see cc).
bb) Transient cookies are automatically deleted when you close the browser. Among these are especially the session cookies. They save a so-called session-ID, which allows certain inquiries of your browser to be assigned to the joint session. Thus, your computer can be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
cc) Persistent cookies are deleted in an automated way after a programmed duration which can differ from one cookie to another. You are able to delete the cookies in the safety settings of your browser at any time.
dd) You can configurate your browser setting according to your wishes and reject the acceptance for example of third-party cookies or all cookies. We wish to point out to you that you may not be able to use all the functions of this website.
ee) We use cookies to be able to identify you for further visits in case you have an account with us. Otherwise you would have to log in every time you visit our website.
ff) The flash cookies used are not recorded by your browser but by your Flash Plug-in. Furthermore, we use HTML5 storage objects, which are deposited on your terminal. These objects save the necessary data regardless of the browser you use and have no automatic expiry date. If you do not wish processing of the Flash-Cookies, you have to install a corresponding add-on, e. g. “Better Privacy“ for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe-Flash-Killer-Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by setting your browser to the private mode. In addition, we recommend deleting your cookies and the browser course manually at regular intervals.
c) Cookies from third parties on our websites
We allow third parties to place cookies on your computer via these websites.
(1) This website uses Google Analytics, a web analysis service of Google Inc. (“Google“). Google Analytics uses so-called “cookies“, text files that are saved on your computer and allow the analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and saved there. In the case of an activation of the IP anonymization on this website, your IP address will be previously shortened by Google within the member states of the European Union or in other contracting states of the treaty on the European Economic Area. It is only in exceptional cases that the full IP address is transferred to a Google server in the USA and shortened there. It is on behalf of the operator of this website that Google will use this information to evaluate your use of this website, compile reports on the website activities and provide further services connected with the use of the website and the internet use to the website operator.
(2) The IP address transferred from your browser as part of Google Analytics will not be joined with other Google data.
(3) You can prevent the saving of cookies by means of a certain setting in your browser software; we do, however, wish to point out that, in this case, you may not be able to use all the functions of this website to a full extent. Furthermore, you can prevent the saving of the data generated by the cookie that refer to your use of the website (incl. your IP address) to Google as well as the processing of these data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de
(4) This website uses Google Analytics with the extension “_anonymizeIp()“. Thereby, IP addresses are processed in a shortened manner making a link to a particular individual excludable. Insofar as there is a personal link to the data collected on you, it is, thus, immediately excluded and all personal data are immediately deleted.
(5) We use Google Analytics to analyse and improve the use of our website regularly. By means of the statistics gained, we are able to improve our range of products and make it more interesting for you as a user. For the exceptional cases that personal data are transferred to the USA, Google has submitted itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. Legal basis for the use of Google Analytics is art. 6 paragraph 1 p. 1 lit. f GDPR.
(6) Information of the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions: http://www.google.com/analytics/terms/de.html, overview concerning data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the privacy statement: http://www.google.de/intl/de/policies/privacy
[(7) In addition, this website uses Google Analytics for analysis of visitor flow across multiple devices, which is carried out via a user ID. In your customer account at “My Data”, “Personal Data” you can deactivate the analysis across multiple devices of your use.]
d) Use of social media plug-ins
(1) Currently, we are using the following social media plug-ins [Facebook, Instagram, Xing, Kununu, Google+]. At this, we are using the so-called two-click solution. That means that when you visit our website, no personal data are generally transmitted to the provider of the plug-ins. You can recognize the provider of the plug-ins by means of the mark on the box above its first letter or via the logo. We offer you the possibility to communicate directly with the provider of the plug-ins via the button. It is only if you click on the marked field and, thus, activate it that the plug-in provider will obtain the information that you have accessed the respective website of our online offer. In addition, the data mentioned in point 2. of this declaration are transmitted. In the cases of Facebook and Xing, in Germany, the IP address is immediately anonymized after the collection according to the statements of the corresponding providers. Thus, by activating the plug-in, your personal data are transmitted to the respective plug-in provider and saved there (in the case of US-American providers in the USA). Since the plug-in provider carries out the collection of data especially via cookies, we recommend to delete all cookies via the safety settings of your browser before clicking on the greyed-out box.
(2) Neither do we have influence on the collected data or data processing procedures nor are we aware of the full extent of the data collection, the purpose of the processing or the period of data retention. Moreover, we have no information concerning the deletion of the collected data by the plug-in provider.
(3) The plug-in provider saves the data collected about you as user profiles and uses them for purposes of marketing, market research and/or the needs-based design of his website. Such an evaluation is especially carried out (even for users who are not logged in) for the presentation of needs-based marketing and to inform other users of the social network about your activities on our website. You have the right to object against the compilation of these user profiles whereby you must turn to the respective plug-in providers to exercise that right. Via the plug-ins, we are offering you the possibility to interact with the social networks and other users so that we can improve our range of products and make it more interesting for you as a user. The legal basis for the use of plug-ins is art. 6 paragraph 1 p. 1 lit. f GDPR.
(4) The transmission of data is carried out independently of the fact whether you have an account with the plug-in provider and are logged in. If you are logged in with the plug-in provider, your data collected with us will be directly assigned to your account with the plug-in provider. If you klick the activated button and, for example, link the site, the plug-in provider will also save this information in your user account and communicate it to your contacts publicly. We recommend you log out of your social network after use regularly, especially, however, before activating the button so as to avoid an assignment to your profile with the plug-in provider.
(5) You can obtain further information concerning the purpose and extent of the collection of data and their processing by the plug-in provider in the provider’s privacy statement. There, you will also obtain further information concerning your rights and settings options concerning this to protect your privacy.
e) Integration of YouTube videos
(1) We have integrated YouTube videos saved at www.YouTube.com into our online offer which can be played directly from our website. They are all integrated into the “extended data protection mode“, that means that no data about you as a user are transmitted to YouTube, if you do not play the videos. It is only when you do play the videos that the data mentioned in paragraph 2 are transmitted. We have no influence on this transmission of data.
(2) By visiting the website, YouTube obtains the information that you have called up the respective subpage of our website. In addition, the data mentioned under 2 of this statement are transmitted. This occurs independently of the fact whether YouTube is providing a user account that you logged in with or you do not have a user account. If you are logged in on Google, your data are directly assigned to your account. If you do not wish the assignment of your profile with YouTube, you have to log out before activating the button. YouTube saves your data as user profiles and uses them for the purpose of marketing, market research and/or needs-based design of its website. Such an evaluation is carried out especially (even for user who are not logged in) to produce needs-based marketing and to inform other users of the social networks about your activities on our website. You have the right to object against the creation of these user profiles. However, to exercise this right you have to turn to YouTube.
(3) You can obtain further information concerning the purpose and extent of the collection of data and their processing by YouTube in the privacy statement of YouTube. There, you will also obtain further information concerning your rights and settings possibilities to protect your privacy.
f) Integration of Google Maps
(1) On this website, we use the offer of Google Maps. By this means, we can show you interactive maps directly on the website and allow you to use the map function comfortably.
(2) When you visit the website, Google obtains the information that you have called up the respective subpage of our website. In addition, the data mentioned under 2 of this statement are transmitted. This occurs independently of the fact whether Google is providing a user account that you logged in with or you do not have a user account. If you are logged in on Google, your data are directly assigned to your account. If you do not wish the assignment of your profile with Google, you have to log out before activating the button. Google saves your data as user profiles and uses them for the purpose of marketing, market research and/or needs-based design of its website. Such an evaluation is carried out especially (even for user who are not logged in) to produce needs-based marketing and to inform other users of the social networks about your activities on our website. You have the right to object against the creation of these user profiles. However, to exercise this right you have to turn to Google.
(3) You can obtain further information concerning the purpose and extent of the collection of data and their processing by Google in the privacy statement of Google. There, you will also obtain further information concerning your rights and settings possibilities to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
g) Newsletter
In the regularly published Lyreco Deutschland GmbH newsletter, we inform you about our products and services and provide you with current information all about the topics office supplies and workplace solutions. We only send you the Lyreco Deutschland GmbH newsletter, if you have actively registered for this service. When you register for our newsletter dispatch, the personal data stated there are collected, saved and processed for the purpose of dispatching the newsletters.
Lyreco Deutschland GmbH ensures the confidential handling of your data. If you wish to unsubscribe from the newsletter, you have several possibilities to do so at any time: via direct contact with and via the link "Newsletter abbestellen", which is contained in every newsletter.
h) Making contact
When you contact us via e-mail or via a contact form, the stated data (your e-mail address, your name and phone number, if necessary) are saved by us so as to answer your questions. We delete the data arisen in this context after the saving has become unnecessary or we limit the processing, if there are legal retention periods.
i) Surveys
In order to optimize our service for you, your stored data (your e-mail address, if necessary Your name and phone number) used for satisfaction surveys on our performance.
3. Legal basis of processing
We process your personal data based on art. 6 paragraph 1 (a) DSGVO with regard to your visit and the use of this website within the frame of an implied consent.
Generally, the legal basis for the processing of your personal data for the purpose of fulfilment of the business relation between you and us or for the execution of pre-contractual measures is art. 6 paragraph 1 (b) DSGVO.
Furthermore, justifiable interest from our side for the execution of marketing measures resp. marketing campaigns may exist due to art. 6 paragraph 1 (f) DSGVO provided no consent from your side is necessary for this purpose.
Provided the provision of your personal data for the conclusion of a contract resp. for the business relation between you and us or for the service provision by us is necessary, you are basically obligated to provide us with your personal data. If you decide not to provide us with your personal data, we will not be able to continue our business relation with you.
No automatic decision finding which is exclusively based on an automated processing, including profiling, and takes a legal effect or affects you in a similar way is carried out.
4. Your rights
According to the regulations of the der GDPR, you can assert the following rights against us:
•Right to obtain information
•Right to correction
•Right to limitation of processing
•Right to deletion / right to being forgotten
•Right to data portability
•Right to object
If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time with effect for the future. The legality of the processing carried out up to the withdrawal due to the consent remains unaffected.
Please contact us at any time at datenschutz@lyreco.com to assert one of these rights.
If you have the opinion that we are processing your personal data in an inadmissible manner, please contact us at datenschutz@lyreco.com. Moreover, you have the right to turn to the data protection supervisory authority. The appropriate supervisory authority is:
Landesbeauftragte(r) für Datenschutz Niedersachen
Address:
Prinzenstraße 5, 30159 Hannover
Phone: +49 (0511) 120 45 00
Telefax: +49 (0511) 120 45 99
E-mail: poststelle@lfd.niedersachsen.de
5. Storage period
We store your personal data as long as our business relation with you exists. After ending the business relation, we generally store your data for another 10 years providing no legal storage periods are opposed to this or you do not request us to delete them. We wish to point out that your right to deletion of the data may be limited due to legal storage periods we have to comply with.
6. Location of data processing
Lyreco Deutschland GmbH exclusively processes your data within the EU.
7. Transfer of your personal data
The transfer of your personal data occurs to the following recipient: Lyreco Management SAS, Marly (F)
8. Safety measures
Insofar as we transfer data to our service providers within the frame of the services described here, they are committed to contractual specifications with us concerning data protection in addition to the mandatory legal regulations.
We use safety measures that we continuously optimize according to the technical and legal development so as to best protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorized third parties.
9. Links to other websites
Our online range contains links to other websites. This privacy statement does not relate to other providers.
We have no influence on the compliance of the operators with the data protection regulations and, thus, assume no responsibility for the correctness, currency and completeness of the information provided there.
The Lyreco website may contain hyperlinks to websites which are the property of third parties and are operated by third parties. These external websites have their own data protection regulations and probably also use cookies. Therefore, we recommend you check these. The regulations of these websites regulate the use of personal data which you transmit when visiting the respective website and which can also be collected by cookies. We assume no liability whatsoever for such external websites, and the use of such websites occurs at your own risk.
10. Making contact
If you have questions or remarks concerning this data protection and cookie guideline, please contact us via the contact data of the personal responsible mentioned in this statement (see 1).
From time to time, the rapid development of the internet requires adjustments of our data protection regulations. We will inform you about innovations here.